Privacy Policy
Last updated: May 2026 | POPIA Compliant
1. Information We Collect
We collect personal information that you voluntarily provide, including: names, email addresses, phone numbers, company information, and any details submitted through contact forms. We also collect technical data such as IP addresses, browser type, and usage analytics through cookies.
2. How We Use Your Information
Your information is used to: provide and improve our services, respond to inquiries, send service-related communications, process transactions, and comply with legal obligations under South African law including POPIA.
3. Lawful Basis for Processing
In accordance with POPIA, we process personal information based on: your consent, contractual necessity, compliance with legal obligations, or our legitimate business interests.
4. Cookies & Analytics
We use cookies and Google Analytics to understand website usage patterns and improve our services. You may disable cookies through your browser settings, though some website functionality may be affected.
5. Data Sharing
We do not sell your personal information. Data may be shared with trusted service providers (hosting, analytics, email) who process data on our behalf under strict confidentiality agreements. We may also disclose information when required by South African law.
6. Data Security
We implement industry-standard security measures including SSL encryption, firewalls, access controls, and regular security audits to protect your personal information from unauthorised access, disclosure, or destruction.
7. Your Rights (POPIA)
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your information
- Lodge a complaint with the Information Regulator
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable South African law.
9. Children
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Contact Information Officer
For privacy-related inquiries or to exercise your POPIA rights, contact our Information Officer at [email protected] or 011 087 6336.